Relationship Banker: Digital-First Financial Guidance

U.S. Bank; Onalaska (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation (2–5 weeks)

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools. You’ll nurture trust-based relationships, assess banking needs, and process accounts and credit applications with precision.

The role requires NMLS registration and adherence to safety and compliance requirements, with a focus on delivering an excellent client experience and digital education.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages clients via in-person, by appointment, and virtual channels to provide banking counsel.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Educates clients on digital products and self-service options to meet financial needs.

Skills

Relationship building

Communication with clients

Digital-first mindset

Customer service

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital tools. You’ll nurture trust-based relationships, assess banking needs, and process accounts and credit applications with precision.

The role requires NMLS registration and adherence to safety and compliance requirements, with a focus on delivering an excellent client experience and digital education.