Relationship Banker: Digital-First Financial Advisor

US Bank; Sunnyside (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank seeks a Relationship Banker to engage customers through multiple channels and provide trusted financial guidance, while adapting a digital-first approach to service.

The role emphasizes building strong client relationships, handling deposits and loan products, and educating customers on online and self-service options. Applicants typically hold a high school diploma with retail banking experience or equivalent training.

Qualifications

• Strong ability to build and foster relationships with clients through proactive outreach and follow up.
• Excellent communication and interpersonal skills with customers.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up and identifies client needs.
• Engage and communicate with clients to provide banking guidance and solutions.
• Open new accounts, process service requests, and support credit applications.
• Educate clients on digital products, services, and self-service channels.

Skills

Client relationships

Digital products

Customer service

Communication skills

Sales campaigns

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers through multiple channels and provide trusted financial guidance, while adapting a digital-first approach to service.

The role emphasizes building strong client relationships, handling deposits and loan products, and educating customers on online and self-service options. Applicants typically hold a high school diploma with retail banking experience or equivalent training.