Relationship Banker — Digital-First Financial Advisor

U.S. Bank; Missouri; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank in Missouri is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, offering guidance on deposits, loans, and digital products.

You will open accounts, process requests, educate clients on self-service tools, and collaborate with branch teams to deliver an exceptional client experience while maintaining regulatory requirements.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Responsibilities

• Engage customers via multiple channels including in-person, by appointment, and virtual to provide guidance on banking needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on available deposit and loan products and digital self-service tools.
• Collaborate with branch team members to deliver an optimal client experience with accuracy.
• Identify solutions for clients based on goals and needs while maintaining regulatory requirements.

Skills

Relationship building

Client communication

Digital banking

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Missouri is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, offering guidance on deposits, loans, and digital products.

You will open accounts, process requests, educate clients on self-service tools, and collaborate with branch teams to deliver an exceptional client experience while maintaining regulatory requirements.