Relationship Banker - Digital-First Client Advocate

US Bank; Madras (OR); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Healthcare

401(k) plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Résumé du poste

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance and promoting deposit and loan products. You will open new accounts, educate clients on digital tools, and support a seamless, digital-first service experience.

You will cultivate proactive client relationships, collaborate with branch teams, and adhere to banking policies and NMLS requirements as needed.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank and branch policies, procedures and support systems
• Proven customer service and interpersonal skills
• Experience with using and demonstrating digital products and self-service technologies

Responsabilités

• Engage customers via in-person, appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Build proactive relationships with clients and collaborate with branch teammates.
• Ensure accurate processing of transactions and adherence to policies.

Connaissances

Relationship building

Customer service

Communication

Digital banking

Problem solving

Formation

High school diploma or equivalent

Description du poste

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance and promoting deposit and loan products. You will open new accounts, educate clients on digital tools, and support a seamless, digital-first service experience.

You will cultivate proactive client relationships, collaborate with branch teams, and adhere to banking policies and NMLS requirements as needed.