Relationship Banker - Digital-First Customer Advisor

U.S. Bank; Coralville (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Job summary

U.S. Bank in Iowa City and North Liberty seeks a Relationship Banker to serve customers across in-person, by appointment, and virtual channels, helping them select deposit and loan products while applying a digital-first approach.

You will engage clients, open accounts, and educate on digital tools to meet financial goals. The role emphasizes building strong client relationships, fulfilling regulatory requirements including NMLS registration, and partnering with branch teams to ensure a seamless

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow-up.
• Engage and communicate effectively with clients across multiple channels.
• Develops knowledge of consumer and business banking products and digital services.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Collaborates with branch team members to deliver accurate and efficient service.

Skills

Relationship building

Effective communication

Customer service

Digital banking

Proactive outreach

Bank policies

Financial services

Job description

U.S. Bank in Iowa City and North Liberty seeks a Relationship Banker to serve customers across in-person, by appointment, and virtual channels, helping them select deposit and loan products while applying a digital-first approach.

You will engage clients, open accounts, and educate on digital tools to meet financial goals. The role emphasizes building strong client relationships, fulfilling regulatory requirements including NMLS registration, and partnering with branch teams to ensure a seamless