Relationship Banker: Digital-First Client Advisor

U.S. Bank; Gilbert (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, delivering trusted counsel and a digital-first experience. You will build proactive client relationships, open consumer and business accounts, and educate clients on deposit and loan products while leveraging digital tools.

The role requires NMLS registration for SAFÉ Act compliance, and includes a background/credit check. Benefits and a strong emphasis on customer service are highlighted.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Excellent communication skills with clients.
• Knowledge of digital banking products and self-service tools.
• Strong customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services.
• Assist clients with basic transactions and account inquiries.

Skills

Relationship building

Communication

Digital banking products

Customer service

Self-service tech

Job description

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, delivering trusted counsel and a digital-first experience. You will build proactive client relationships, open consumer and business accounts, and educate clients on deposit and loan products while leveraging digital tools.

The role requires NMLS registration for SAFÉ Act compliance, and includes a background/credit check. Benefits and a strong emphasis on customer service are highlighted.