Relationship Banker: Digital Banking Pro

Us Bank; San Diego (CA); On-site; USD 88,541,000 - 108,176,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels—in person, by appointment, and virtually—for trusted financial counsel.

The role involves assessing customer banking needs, sharing deposit and loan products, and guiding clients toward digital self-service options. The position emphasizes proactive outreach, relationship growth, and accuracy in processing transactions while collaborating with branch teams.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and nurtures client relationships through in-person, appointment, and virtual channels.
• Identifies solutions for clients based on needs and educates them on banking products and services.
• Opens new consumer and business accounts and processes basic transactions.
• Educates clients on digital products and self-service options to meet financial goals.
• Collaborates with branch team to serve clients with accuracy and exceptional service.

Skills

Relationship building

Communication

Sales experience

Digital banking

Customer service

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels—in person, by appointment, and virtually—for trusted financial counsel.

The role involves assessing customer banking needs, sharing deposit and loan products, and guiding clients toward digital self-service options. The position emphasizes proactive outreach, relationship growth, and accuracy in processing transactions while collaborating with branch teams.