Relationship Banker: Digital Banking & Client Growth

U.S. Bank; Akron (OH); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Akron, OH to build trusted relationships with customers across in-person, appointment, and virtual channels. The role focuses on understanding financial needs, educating clients on deposit and loan options, and guiding them through digital tools.

The position requires NMLS registration and a background/credit check. You will collaborate with branch teams, open accounts, and promote digital self-service options to enhance customer

Qualifications

• Three to four years in retail banking or equivalent experience.
• Knowledge of banking products and services.
• Familiarity with digital banking tools.

Responsibilities

• Builds relationships with clients through multiple channels.
• Identify client needs and recommend suitable banking solutions.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.

Skills

Relationship building

Customer communication

Digital banking knowledge

Customer service

NMLS awareness

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant in Akron, OH to build trusted relationships with customers across in-person, appointment, and virtual channels. The role focuses on understanding financial needs, educating clients on deposit and loan options, and guiding them through digital tools.

The position requires NMLS registration and a background/credit check. You will collaborate with branch teams, open accounts, and promote digital self-service options to enhance customer