Relationship Banking Advisor – Digital Solutions

U.S. Bank; Albuquerque (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

11 paid holidays

401(k) and retirement plan

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and digital channels. You will assess banking needs, educate on products, and propose tailored financial solutions while building lasting client relationships.

The role emphasizes a digital-first mindset, collaboration with branch teams, and accuracy in processing transactions and applications. Strong communication and service orientation are essential.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years retail banking experience or equivalent training preferred.

Responsibilities

• Builds and maintains relationships with clients through in-person, by-appointment, and digital channels.
• Educates clients on deposit and loan products and services and recommends suitable solutions.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Promotes digital self-service tools to enhance the client experience and achieve operational excellence.

Skills

Relationship building

Communication skills

Digital banking knowledge

Customer service

Education

High school diploma or equivalent

Tools

Digital banking platforms

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and digital channels. You will assess banking needs, educate on products, and propose tailored financial solutions while building lasting client relationships.

The role emphasizes a digital-first mindset, collaboration with branch teams, and accuracy in processing transactions and applications. Strong communication and service orientation are essential.