Client Relationship Consultant: Banking & Digital Solutions

U.S. Bank; Hot Springs (AR); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess financial needs, educate on products, and open consumer and business accounts while partnering with the branch team to deliver exceptional service.

The role emphasizes a digital-first mindset, proactive outreach, and adherence to banking policies. Strong communication and customer-service skills are essential.

Qualifications

• High school diploma or equivalent.
• Typically three to four years of retail banking experience.
• Strong ability to build and foster client relationships.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Engage customers across in-person, by appointment, and virtual channels to understand banking needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit/loan products and digital options.
• Develop partnerships with branch staff to serve clients efficiently.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess financial needs, educate on products, and open consumer and business accounts while partnering with the branch team to deliver exceptional service.

The role emphasizes a digital-first mindset, proactive outreach, and adherence to banking policies. Strong communication and customer-service skills are essential.