Relationship Banker: Customer Growth & Service

fnbcorp; Oxford (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Job summary

F.N.B. Corporation, based in Oxford, NC, is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending. The role executes branch leads under direction, ensuring consistent customer service and opportunities for sales or referrals.

It may rotate among market locations and requires adherence to bank policies and Core Values. The position emphasizes greeting customers, cross-selling bank products, and using approved branch technology.

Qualifications

• High School or GED required.
• 0 years of job-related experience required.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills are essential.

Responsibilities

• Promotes the sales process through greeting customers and identifying needs, leveraging leads and outbound calling.
• Make appropriate product recommendations and cross-sell bank services.
• Identify weekly sales/referral goals and work toward them with supervision.
• Input and maintain data quality for referrals, customers, and applicants using branch technology.
• Perform routine teller transactions and other operational tasks as per policies.
• Support risk management by adhering to the company's risk programs.

Skills

Excellent customer service

Excellent communication

Organizational and analytical skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales and referral mindset

Banking policies and products

Education

High School or GED

Job description

F.N.B. Corporation, based in Oxford, NC, is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending. The role executes branch leads under direction, ensuring consistent customer service and opportunities for sales or referrals.

It may rotate among market locations and requires adherence to bank policies and Core Values. The position emphasizes greeting customers, cross-selling bank products, and using approved branch technology.