Relationship Banker: Customer-Centric Sales & Service

First National Bank; Monroeville (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

First National Bank is seeking a Relationship Banker in the Retail unit to develop proficiency in consumer banking transactions, account servicing, and lending. You will execute branch leads under management direction and identify opportunities to convert activities into qualified referrals.

Responsibilities include serving customers, promoting products, managing referrals, and adhering to bank policies. Some travel to different branches within the market may be required.

Qualifications

• Must have excellent customer service and communication skills.
• Ability to promote and cross-sell bank products and services.
• Proficiency with basic office software and data entry.
• Follows bank policies and risk management requirements.
• Willingness to travel within the market for assignments.

Responsibilities

• Promotes the sales process by greeting customers and identifying service needs.
• Input and maintain data quality for referrals, customers, and loan applications.
• Perform routine teller and related operational duties according to policy.
• Work at various locations within the market as needed.
• Adhere to regulatory laws and internal procedures.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales and referrals

Banking products knowledge

Education

High School or GED

Job description

First National Bank is seeking a Relationship Banker in the Retail unit to develop proficiency in consumer banking transactions, account servicing, and lending. You will execute branch leads under management direction and identify opportunities to convert activities into qualified referrals.

Responsibilities include serving customers, promoting products, managing referrals, and adhering to bank policies. Some travel to different branches within the market may be required.