Relationship Banker: Consultative Finance & Client Growth

First Horizon Bank; Granite Falls (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical with wellness incentives

Dental and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank in Granite Falls, NC is seeking a Universal Banker to engage clients in consultative conversations and recommend personalized banking solutions, with emphasis on deposit accounts, loans, and referrals to other lines of business. You will support deposit options, open accounts, and guide clients through loan applications.

You will deliver exceptional client experiences, proactively outreach to clients and prospects, and coach associates on sales, referrals, and product

Qualifications

• High school diploma or GED.
• 2–5 years of experience as a Universal Banker or Teller.
• Proven ability to engage clients and cross-sell banking products.

Responsibilities

• Proactive Sales Engagement: engage clients to understand financial priorities and recommend banking solutions.
• Growth Focus: fulfill client deposit and borrowing needs and process loan applications.
• Client-Centric Financial Advice: provide personalized guidance aligned with goals.
• Referrals: deepen relationships and refer to mortgage, wealth, private client, and business banking.
• Proactive Client Outreach: conduct regular calls to offer tailored financial solutions.
• Sales Leadership: coach associates on sales, referrals, and services.
• Support teller line to minimize customer wait times and process transactions as needed.
• Deliver excellent client experiences and resolve issues promptly.
• Attend trainings to enhance product knowledge and serve clients better.

Skills

Sales

Customer service

Communication

Financial products knowledge

Team coaching

Education

High school diploma or GED

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Bank in Granite Falls, NC is seeking a Universal Banker to engage clients in consultative conversations and recommend personalized banking solutions, with emphasis on deposit accounts, loans, and referrals to other lines of business. You will support deposit options, open accounts, and guide clients through loan applications.

You will deliver exceptional client experiences, proactively outreach to clients and prospects, and coach associates on sales, referrals, and product