Relationship Banker: Community Banking & Growth

UniBank for Savings; Sutton (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

UniBank for Savings in Sutton, MA is seeking a full-time Relationship Banker to deliver exceptional customer service, manage customer relationships, and support the UniBank delivery process.

You will greet customers, process transactions, cross-sell products, and be the single point of contact for UniBank services. Strong communication, math, and teamwork are essential, with emphasis on community engagement and compliance.

Qualifications

• High school diploma or equivalent required.
• Associates Degree preferred.
• Experience with cash handling, customer service, and sales required.
• Previous experience retail banking preferred.
• Strong verbal, written, math, customer service, sales, PC and operational skills.
• Ability to work independently and in a team environment.

Responsibilities

• Serve as customers' single point of contact on all UniBank products and services.
• Process teller and platform transactions quickly with minimal errors.
• Cross-sell products and services and refer to other staff as needed.
• Verify transactions and cash drawer to ensure policy compliance.
• Open new accounts and certificates of deposit; provide information and process paperwork.
• Take consumer loan applications with a focus on cross-selling other products.
• Retain existing customers and develop new relationships.
• Participate in community and outreach events.

Skills

Cash handling

Customer service

Sales

Verbal communication

Teamwork

Education

High school diploma or equivalent

Associates Degree

Job description

UniBank for Savings in Sutton, MA is seeking a full-time Relationship Banker to deliver exceptional customer service, manage customer relationships, and support the UniBank delivery process.

You will greet customers, process transactions, cross-sell products, and be the single point of contact for UniBank services. Strong communication, math, and teamwork are essential, with emphasis on community engagement and compliance.