Relationship Banker: Client Solutions & Growth

Bank of America; United States; On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring for a customer service-focused role in the United States. The position emphasizes accurate cash handling, deep client conversations to uncover financial needs, and connecting clients to suitable solutions, while maintaining compliance and high standards of service.

The role requires strong communication, the ability to work with various teams, and flexibility to work weekends or extended hours across multiple centers.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.

Responsibilities

• Executes the bank's risk culture and drives operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in clients' and bank's best interests, within laws and guidelines.
• Grows business knowledge by collaborating with experts across services.
• Manages center traffic, appointments and outbound calls.
• Drives the client experience and completes cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America is hiring for a customer service-focused role in the United States. The position emphasizes accurate cash handling, deep client conversations to uncover financial needs, and connecting clients to suitable solutions, while maintaining compliance and high standards of service.

The role requires strong communication, the ability to work with various teams, and flexibility to work weekends or extended hours across multiple centers.