Client Relationship Banker: Growth & Solutions

Bank of America; Madison (NJ); On-site; USD 34,000 - 48,000; Full time

Job summary

Bank of America in the United States seeks an engaging Client Associate to educate and assist clients with self-service banking channels, including mobile, online, and ATM transactions. You will accurately process cash transactions and engage in meaningful conversations to understand financial priorities and connect clients to suitable solutions.

This role emphasizes building relationships, delivering accurate service, and adhering to laws and guidelines while supporting a collaborative,

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Able to learn and adapt to new information and technology platforms.
• Willing to work weekends and/or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions AdvisoryRelationship 

Education

Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in the United States seeks an engaging Client Associate to educate and assist clients with self-service banking channels, including mobile, online, and ATM transactions. You will accurately process cash transactions and engage in meaningful conversations to understand financial priorities and connect clients to suitable solutions.

This role emphasizes building relationships, delivering accurate service, and adhering to laws and guidelines while supporting a collaborative,