Client Relationship Banker

Bank of America; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring for a frontline role focused on engaging clients in the lobby and educating them on self-service options like mobile and online banking. The role involves handling cash transactions, building relationships, and guiding clients to suitable financial solutions.

Strong communication, adaptability, and a client-first mindset are essential. The position supports a flexible in-office model with weekend hours and ongoing training to grow product knowledge in lending,

Qualifications

• Self-starter with a strong work ethic and results-driven mindset.
• Strong communication and relationship-building skills.
• Bilingual - Spanish highly desired.
• Experience in financial services or cash handling is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages lobby traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash handling responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Education

Bachelor's degree in Business/Finance

Job description

Bank of America is hiring for a frontline role focused on engaging clients in the lobby and educating them on self-service options like mobile and online banking. The role involves handling cash transactions, building relationships, and guiding clients to suitable financial solutions.

Strong communication, adaptability, and a client-first mindset are essential. The position supports a flexible in-office model with weekend hours and ongoing training to grow product knowledge in lending,