Relationship Banker: Client Solutions & Growth

Bank of America; Newark (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Newark, DE is hiring for a client service role focused on educating clients on self‑service banking and processing transactions. You will build relationships to meet financial needs and support sales goals by connecting clients to appropriate banking solutions.

The role requires a proactive, customer‑focused mindset with the ability to work weekends and extended hours across multiple financial centers as needed.

Qualifications

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done and build strong relationships.
• Passion and drive to improve clients' financial lives through service.
• Able to identify solutions for new and existing clients based on their needs.
• Confident in educating clients on self‑service banking.
• Learns and adapts to new information and technology platforms.
• Follows processes and guidelines to act in the client's and bank's best interest.
• Efficiently manages time and capacity.
• Willing to work weekends/extended hours at multiple locations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Newark, DE is hiring for a client service role focused on educating clients on self‑service banking and processing transactions. You will build relationships to meet financial needs and support sales goals by connecting clients to appropriate banking solutions.

The role requires a proactive, customer‑focused mindset with the ability to work weekends and extended hours across multiple financial centers as needed.