Relationship Banker: Client Solutions & Growth

Bank of America; Media (Delaware County); On-site; USD 38,000 - 48,000; Full time

Job summary

Bank of America in Media, PA is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately and efficiently.

You will build relationships, follow established processes, and connect clients to solutions that meet their financial goals while delivering a superior client experience across all channels. Weekend availability may be required to meet business needs.

Qualifications

• High school diploma or equivalent required.
• Demonstrated ability to learn and adapt to new information and technology platforms.
• Strong communication skills with focus on customer service.
• Experience in cash handling or sales environment is preferred.
• Ability to work weekends and/or extended hours as needed.

Responsibilities

• Executes bank policies and drives operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to ensure compliance with laws and regulations
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages client flow, appointments, and outbound calls effectively
• Drives the client experience across channels
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Relationship Building

Client Solutions Advisory

Client Management

Prospecting

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Media, PA is seeking a customer-focused teammate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately and efficiently.

You will build relationships, follow established processes, and connect clients to solutions that meet their financial goals while delivering a superior client experience across all channels. Weekend availability may be required to meet business needs.