Relationship Banker — Client Growth & Banking Advisor

Bank of America; Ridgewood (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking a client-focused associate to engage lobby customers, educate on self-service options, and process cash transactions accurately. You will build relationships, identify solutions, and connect clients with banking experts to meet financial goals.

Candidates should be enthusiastic, capable of working weekends, and willing to travel to nearby centers as needed. High school diploma required, with a service mindset and strong communication skills.

Qualifications

• High school diploma or GED required.
• Experience in financial services is a plus.
• Ability to learn and adapt to new information and technology.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interest.
• Grows knowledge by collaborating with experts in banking products.
• Manages center traffic, appointments and calls effectively.
• Delivers a strong client experience across service channels.
• Manages cash responsibilities and transactions.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Job description

Bank of America is seeking a client-focused associate to engage lobby customers, educate on self-service options, and process cash transactions accurately. You will build relationships, identify solutions, and connect clients with banking experts to meet financial goals.

Candidates should be enthusiastic, capable of working weekends, and willing to travel to nearby centers as needed. High school diploma required, with a service mindset and strong communication skills.