Relationship Banker: Client-First & Tech-Savvy

JPMorgan Chase & Co.; Spring Hill (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. is hiring an Associate Banker at our Spring Hill branch to provide outstanding client service, open new accounts, and guide clients in using Chase digital tools. You will greet clients, manage the lobby, and support daily branch operations with care and accuracy.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to help clients achieve their financial goals.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service or similar role.
• Ability to rapidly learn products, services, and procedures.
• Ability to exceed client expectations and deliver welcoming service.
• Demonstrated ability to build trusted relationships with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, including opening new accounts, following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Develop relationships by listening, asking questions, and offering product knowledge.
• Support branch operations and cash handling following bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Adaptability

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. is hiring an Associate Banker at our Spring Hill branch to provide outstanding client service, open new accounts, and guide clients in using Chase digital tools. You will greet clients, manage the lobby, and support daily branch operations with care and accuracy.

You will build trusted relationships by listening to client needs, explaining products, and collaborating with team members to help clients achieve their financial goals.