Relationship Banker - Client Experience Champion

Aumni; Centennial (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Relationship Banker for a Chase Branch. You will welcome clients, provide friendly service, and use banking solutions to address financial needs, contributing to branch success.

You will engage clients, understand their goals, and connect them with experts for specialized needs, while adhering to policies and regulatory requirements. Weekend/evening hours may be required in a retail banking environment.

Qualifications

• Ability to create memorable client experiences and elevate service.
• Excellent verbal and in-person communication with clients.
• Ability to resolve client issues with attention to detail and compliance.

Responsibilities

• Put clients first and exceed their expectations with attentive service.
• Engage in consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to tailor product recommendations.
• Educate clients on technology solutions (mobile app, Chase.com, ATMs) and connect them to experts.
• Learn products, services and procedures quickly to consult on banking solutions and regulatory requirements.
• Adhere to policies, procedures and regulatory banking requirements.

Skills

Customer service

Communication

Sales experience

Problem solving

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Relationship Banker for a Chase Branch. You will welcome clients, provide friendly service, and use banking solutions to address financial needs, contributing to branch success.

You will engage clients, understand their goals, and connect them with experts for specialized needs, while adhering to policies and regulatory requirements. Weekend/evening hours may be required in a retail banking environment.