Relationship Banker | Client-Centric Banking in Maine

Bank of America Corporation; Saco (ME); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America in Maine is seeking a client-focused Banking Associate to engage customers in the lobby, educate on self-service options, and process transactions accurately. This role emphasizes building trusted relationships and guiding clients toward financial solutions.

You will follow established procedures, collaborate with specialists in lending, small business, and investments, and support a seamless client experience across channels. Weekend hours may be required.

Qualifications

• Requires strong customer focus and ability to build relationships.
• Proven ability to educate clients on self-service banking.
• Ability to follow processes and comply with laws and regulations.
• Desire to work weekends or extended hours as needed.
• Experience in sales and meeting individual goals is a plus.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Engages in conversations to understand clients' financial priorities.
• Connects clients to solutions to meet financial goals.
• Builds relationships to meet clients' financial needs.
• Grows knowledge by collaborating with experts in lending and investments.
• Manages center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in Maine is seeking a client-focused Banking Associate to engage customers in the lobby, educate on self-service options, and process transactions accurately. This role emphasizes building trusted relationships and guiding clients toward financial solutions.

You will follow established procedures, collaborate with specialists in lending, small business, and investments, and support a seamless client experience across channels. Weekend hours may be required.