Relationship Banker | Client Advisor & Financial Solutions

Bank of America Corporation; Columbus (GA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in Columbus, GA, is seeking a client-facing associate to guide clients through self-service options and in-branch transactions. You will learn and apply bank processes, engage clients with courtesy, and connect them to financial solutions.

The role emphasizes relationship building, cash handling, and delivering a superior client experience. The position requires a high school diploma or equivalent, weekend availability, and the ability to work across multiple centers if needed.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Applies strong critical thinking and problem-solving skills to meet clients' needs.
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Columbus, GA, is seeking a client-facing associate to guide clients through self-service options and in-branch transactions. You will learn and apply bank processes, engage clients with courtesy, and connect them to financial solutions.

The role emphasizes relationship building, cash handling, and delivering a superior client experience. The position requires a high school diploma or equivalent, weekend availability, and the ability to work across multiple centers if needed.