Relationship Banker: Help Clients Meet Financial Goals

Bank of America; Ellenton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Georgia is hiring a client-facing team member to engage customers in the lobby, educate on self-service resources (ATM, online/mobile banking), and accurately process cash transactions. The role emphasizes building deep client relationships by understanding financial goals and connecting clients to suitable solutions.

Responsibilities include following established processes, meeting regulatory requirements, and supporting a seamless client experience while handling center

Qualifications

• Required: strong work ethic and results-oriented
• Ability to build relationships and collaborate with teammates
• Clear communication and comfort engaging diverse clients
• Willingness to learn and adapt to new banking platforms
• Experience with educating clients on self-service banking tools

Responsibilities

• Engages clients in the lobby to educate and assist with transactions
• Processes cash transactions accurately and efficiently
• Grows client relationships by understanding financial needs
• Follows bank processes and complies with laws and regulations
• Manages center traffic, appointments, and outbound calls
• Drives the client experience and supports cross-functional teams

Skills

Enthusiastic

Relationship building

Communication

Adaptability

Self-service education

Time management

Customer focus

Problem solving

Education

High School Diploma / GED

Job description

Bank of America in Georgia is hiring a client-facing team member to engage customers in the lobby, educate on self-service resources (ATM, online/mobile banking), and accurately process cash transactions. The role emphasizes building deep client relationships by understanding financial goals and connecting clients to suitable solutions.

Responsibilities include following established processes, meeting regulatory requirements, and supporting a seamless client experience while handling center