Client Experience Banker

NBMBAA; Columbus (GA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in Columbus, GA is hiring for a customer-focused role responsible for educating clients on self-service banking and processing cash transactions accurately. You will build relationships, understand client needs, and connect them to appropriate financial solutions while managing center traffic and outbound outreach.

The role requires a strong work ethic, ability to work weekends or extended hours, and willingness to learn new technologies.

Qualifications

• High School diploma or equivalent required.
• Experience in financial services or cash handling is preferred.
• Willingness to learn and adapt to new technology and processes.

Responsibilities

• Educate clients on self-service options (ATM, online and mobile banking).
• Process cash transactions accurately and efficiently for clients.
• Build relationships to understand financial needs and connect clients to solutions.
• Manage center traffic, appointments, and outbound calls to support clients.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in Columbus, GA is hiring for a customer-focused role responsible for educating clients on self-service banking and processing cash transactions accurately. You will build relationships, understand client needs, and connect them to appropriate financial solutions while managing center traffic and outbound outreach.

The role requires a strong work ethic, ability to work weekends or extended hours, and willingness to learn new technologies.