Relationship Banker: Build Trusted Banking Relationships

J.P. Morgan; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is seeking a Relationship Banker to represent our brand in the branch, delivering hospitality-driven service while leveraging modern banking solutions to meet client needs.

You will build lasting client relationships, understand financial goals, and offer thoughtful solutions through a consultative approach. Weekend/evening availability is expected in this role, with comprehensive training provided.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients and delivering results.
• Ability to create memorable experiences for clients - elevate the client experience.
• Excellent communication skills, in person and on the phone, tailoring product benefits to clients.
• Ability to resolve client issues quickly with attention to detail and consistent service.
• Operate within risk parameters and complete required training, including compliance obligations.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients, meet with them, and tailor product and service recommendations to needs.
• Engage in consultative communication to understand and address client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and connect clients to specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Excellent communication

Customer service focus

Regulatory compliance

Financial knowledge

Education

High school or GED

Job description

Chase is seeking a Relationship Banker to represent our brand in the branch, delivering hospitality-driven service while leveraging modern banking solutions to meet client needs.

You will build lasting client relationships, understand financial goals, and offer thoughtful solutions through a consultative approach. Weekend/evening availability is expected in this role, with comprehensive training provided.