Relationship Banker — Build Trust & Grow Communities

Rockland Trust; Town of Hyde Park (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401K retirement plan

Long Term Disability & Life Insurance

Child Care Reimbursement

Tuition Assistance

Award winning wellness program

Job summary

Rockland Trust in Hyde Park, NY is seeking a Banker who delivers outstanding customer service and expert financial guidance. You will deepen relationships, support community engagement, and help customers achieve long-term financial well-being.

You’ll grow with a team focused on development, recognition, and a comprehensive benefits package, including health, retirement, education support, and wellness programs.

Qualifications

• Two year degree or equivalent job experience.
• Minimum 1 year sales experience in a financial or retail environment.
• Must be or become a Notary Public and NMLS certified.
• Successfully pass the Level I Business Certification.
• Proficient in Microsoft Word and Excel with ability to operate office equipment.
• Strong verbal and written communication skills.
• Excellent organizational skills, with attention to detail and accuracy.
• Strong sales orientation with ability to balance multiple priorities, adapt, and work in a team environment.
• Ability to work intuitively and find creative solutions should any problems arise.
• Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.

Responsibilities

• Support customer relationship development and transaction processing to meet sales and service goals.
• Open and process all types of accounts, deposits, loans, check cashing, balancing cash drawer, and withdrawals.
• Proactively cross-sell bank products and services to existing and new customers.
• Make qualified referrals to business partners in investments, mortgage, cash management, etc.
• Complete the Home Equity application process with customers and follow up on requirements.
• Achieve individual and team sales and service goals; participate in promotions.
• Use a needs-based consultative approach to recommend products or services.
• Answer routine and complex questions; troubleshoot issues and follow through to resolution.
• Maintain product knowledge and complete trainings within timeframes.
• Utilize Salesforce for customer interactions and follow-up.
• Represent Rockland Trust by establishing meaningful roots in the communities it serves.

Skills

Strong communication

Customer service

Sales orientation

Team player

Problem solving

Education

Two year degree or equivalent

Notary Public and NMLS certified

Level I Business Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Rockland Trust in Hyde Park, NY is seeking a Banker who delivers outstanding customer service and expert financial guidance. You will deepen relationships, support community engagement, and help customers achieve long-term financial well-being.

You’ll grow with a team focused on development, recognition, and a comprehensive benefits package, including health, retirement, education support, and wellness programs.