Relationship Banker: Build Lasting Client Partnerships

JPMorganChase; Bridgeville (Allegheny County); On-site; USD 38,000 - 56,000; Full time

Job summary

JPMorganChase in the United States is seeking a Relationship Banker to deliver exceptional client service while leveraging modern banking solutions and digital tools to support customers' financial needs. You will build and manage meaningful client relationships, educating clients on products and services and connecting them with specialists when needed.

This role requires strong communication, a client-first mindset, and the ability to work with and adapt to a diverse client base, with weekend

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma or GED.
• SIE exam, FINRA Series 6, state registration (including 63 if required), and Life licenses required; unlicensed must obtain licenses within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Excellent communication

Customer service focus

Problem solving

Regulatory compliance awareness

Time management

Weekend/evening availability

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorganChase in the United States is seeking a Relationship Banker to deliver exceptional client service while leveraging modern banking solutions and digital tools to support customers' financial needs. You will build and manage meaningful client relationships, educating clients on products and services and connecting them with specialists when needed.

This role requires strong communication, a client-first mindset, and the ability to work with and adapt to a diverse client base, with weekend