Relationship Banker: Build Client Wealth & Solutions

Bank of America; Ellicott City (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Industry-leading benefits

Job summary

Bank of America in Maryland seeks a customer-focused associate to engage lobby clients, educate them on self-service options, and process cash transactions accurately.

You will build relationships, follow established processes, and collaborate with experts in lending and investments to help clients meet their financial goals. This role requires weekend/extended hours, 40 hours per week, and offers industry-leading benefits and competitive pay.

Qualifications

• Requires a high school diploma or GED or equivalent.
• Bachelor's degree or business-relevant Associate’s degree preferred.
• Experience in financial services and knowledge of products and solutions is a plus.
• Sales experience in salary plus incentive environment with individual goals is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree

Associate’s Degree in Business/Finance

Job description

Bank of America in Maryland seeks a customer-focused associate to engage lobby clients, educate them on self-service options, and process cash transactions accurately.

You will build relationships, follow established processes, and collaborate with experts in lending and investments to help clients meet their financial goals. This role requires weekend/extended hours, 40 hours per week, and offers industry-leading benefits and competitive pay.