Relationship Banker: Build Client Solutions & Growth

Bank of America; Augusta (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Bank of America in Augusta, GA is looking for a client services associate to engage customers in the lobby, educate them on self-service options, and assist with cash transactions. You will help clients understand mobile, online, and ATM banking while guiding them to appropriate solutions.

You will build relationships, identify financial needs, and connect clients with suitable products, while complying with policies and regulations. Weekend or extended hours may be required.

Qualifications

• Enthusiastic self-starter with a strong work ethic and result focus.
• Excellent relationship-building and client service.
• Willing to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank, per laws and regulations.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages cash responsibilities and client flow at the financial center.

Skills

Self-starter

Relationship building

Oral communications

Problem solving

Time management

Customer focus

Cash handling

Sales mindset

Education

High School Diploma / GED

Bachelor's or associate degree (business/finance)

Job description

Bank of America in Augusta, GA is looking for a client services associate to engage customers in the lobby, educate them on self-service options, and assist with cash transactions. You will help clients understand mobile, online, and ATM banking while guiding them to appropriate solutions.

You will build relationships, identify financial needs, and connect clients with suitable products, while complying with policies and regulations. Weekend or extended hours may be required.