Relationship Banker 1 — Hybrid Digital-First Client Advisor

US Bank; Columbus (OH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Retirement plan (401(k))

Paid vacation and holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker who engages customers across in-person, by-appointment, and virtual channels to provide sound financial guidance. You will assess client needs, educate on deposits and loans, and leverage a digital-first approach to enhance the client experience.

The role involves opening accounts, processing routine transactions, and partnering with the branch team to deliver exceptional service. A solid foundation in retail banking and customer relations is essential.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience or a mix of experience and training.
• Strong client relationship and communication skills.
• Familiarity with digital banking products and self-service tools.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating effectively.
• Opens new consumer and business accounts and submits credit applications.
• Educates clients on digital products and self-service banking options.
• Collaborates with branch team members to best serve clients.
• Processes basic transactions with accuracy and professionalism.

Skills

Relationship building

Client communication

Digital banking

Sales experience

Interpersonal skills

Digital products proficiency

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker who engages customers across in-person, by-appointment, and virtual channels to provide sound financial guidance. You will assess client needs, educate on deposits and loans, and leverage a digital-first approach to enhance the client experience.

The role involves opening accounts, processing routine transactions, and partnering with the branch team to deliver exceptional service. A solid foundation in retail banking and customer relations is essential.