Relationship Banker

JP Morgan Chase; Scottsdale (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase in Scottsdale seeks a customer service-focused team member to greet clients, manage lobby flow, and schedule meetings, delivering friendly, attentive service. You will assist with account servicing, opening new accounts, and guiding clients to digital tools like Chase Mobile App.

Strong communication and empathy help you build trusted relationships. This role emphasizes collaboration with branch staff to ensure accurate service and adherence to policies while helping clients achieve their

Qualifications

• Experience delivering attentive, friendly service that puts clients first.
• Ability to build trusted relationships through genuine care.
• Excellent communication to understand and assist clients.
• Strong attention to detail to resolve issues accurately.
• Ability to learn products and procedures quickly.
• Cash handling experience is preferred.

Responsibilities

• Greet clients as they enter the branch and manage lobby flow.
• Provide account servicing, maintenance, and open new accounts.
• Educate clients on day-to-day banking and digital tools.
• Listen actively, show empathy, and share product knowledge with the team.
• Perform branch operations and handle cash devices per policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Learning new products

Cash handling

Education

High School Diploma or GED

Job description

Chase in Scottsdale seeks a customer service-focused team member to greet clients, manage lobby flow, and schedule meetings, delivering friendly, attentive service. You will assist with account servicing, opening new accounts, and guiding clients to digital tools like Chase Mobile App.

Strong communication and empathy help you build trusted relationships. This role emphasizes collaboration with branch staff to ensure accurate service and adherence to policies while helping clients achieve their