Relationship Architect - Digital Banking Advisor

U.S. Bank; Bozeman (MT); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy and parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Bozeman, MT to build trust-based client relationships across in-person, appointment, and virtual channels. You will educate clients on deposit and loan products, open accounts, and guide them through digital tools.

This role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver exceptional service and accurate processing. A strong financial services background is preferred.

Qualifications

• High school diploma or equivalent.
• Typically 5+ years of retail banking experience or equivalent training.

Responsibilities

• Builds relationships with clients across channels to provide the best possible counsel with a digital-first mindset.
• Opens new consumer and business accounts; processes service requests and submits credit applications.
• Educates clients on digital/self-service products to meet financial needs and enhance experience.
• Collaborates with branch team and partners to serve clients with accuracy and efficiency.
• Complies with NMLS registration requirements and background checks.

Skills

Client relationships

Proactive outreach

Effective communication

Bank policies

Retail products

Customer service

Sales campaigns

Digital products

Digital-first mindset

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Bozeman, MT to build trust-based client relationships across in-person, appointment, and virtual channels. You will educate clients on deposit and loan products, open accounts, and guide them through digital tools.

This role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver exceptional service and accurate processing. A strong financial services background is preferred.