Relationship Advisor - Client Services

Talentify; Little Rock (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PTO

401(k) matching

Health insurance

Dental insurance

Vision insurance

Pet insurance

Employee discounts

Job summary

Bank OZK in Little Rock, AR is seeking a Customer Service Associate to nurture client relationships, promote banking products, and process transactions with accuracy.

You will work in a team, participate in morning huddles, and support multiple locations as needed, requiring integrity, discretion, and strong communication.

A high school diploma is required; 1+ year of service experience is preferred, along with knowledge of online and mobile banking tools.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• 1+ year experience interacting with people and displaying excellent service skills.
• Knowledge of bank products, online banking, mobile banking, banking cards preferred.
• Cash handling experience preferred.

Responsibilities

• Cultivate professional relationships with customers, utilize assessment tools, and submit referrals.
• Maintain detailed notes regarding customer conversations and interactions.
• Facilitate and process account transactions accurately and securely.
• Actively participate in morning huddles.
• May open new accounts with documented approval of management.
• Ensure compliance with internal controls and risk management.

Skills

Bank product knowledge

Customer service

Communication skills

Teamwork

Attention to detail

Confidentiality

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Bank OZK in Little Rock, AR is seeking a Customer Service Associate to nurture client relationships, promote banking products, and process transactions with accuracy.

You will work in a team, participate in morning huddles, and support multiple locations as needed, requiring integrity, discretion, and strong communication.

A high school diploma is required; 1+ year of service experience is preferred, along with knowledge of online and mobile banking tools.