Banking Customer Service & Relationship Specialist

Central Bancompany; Ozark (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bancompany is seeking an engaging Banking Associate to grow customer relationships by identifying financial needs and guiding them to suitable solutions.

In this on-site role at Ozark, MO, you will process accounts, answer questions, and participate in sales initiatives while ensuring compliance with bank policies.

Strong communication, organization, and discretion are essential; high school diploma required and PC/typing proficiency expected.

Qualifications

• High school education or equivalent.
• Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills.
• Provide Legendary Service that exceeds expectations at every opportunity.

Responsibilities

• Build customer relationships and identify financial needs.
• Process customer transactions including account openings and maintenance.
• Participate in sales program and achieve sales goals; attend sales training.
• Make referrals to other banking products and services.
• Maintain outbound calls to grow and retain relationships.
• Attend ongoing training and development.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

PC

Typing

Job description

Central Bancompany is seeking an engaging Banking Associate to grow customer relationships by identifying financial needs and guiding them to suitable solutions.

In this on-site role at Ozark, MO, you will process accounts, answer questions, and participate in sales initiatives while ensuring compliance with bank policies.

Strong communication, organization, and discretion are essential; high school diploma required and PC/typing proficiency expected.