Client Experience Banker & Solutions Advisor

Bank of America; Fayetteville (AR); On-site; USD 27,000 - 38,000; Full time

Job summary

Bank of America in Fayetteville, AR is seeking a service-oriented teammate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client needs, and connect them to banking solutions while following laws and bank policies.

The role requires weekend work and a fast-paced environment. Strong communication, reliability, and cash-handling skills are essential, with opportunities for growth within a global

Qualifications

• Self-motivated with a strong work ethic and results focus.
• Builds relationships to meet client financial needs.
• Confident in identifying solutions for new and existing clients.
• Effective communication with all clients.
• Ability to learn and adapt to new information and technology.
• Educates clients on self-service banking (ATM/online/mobile).
• Follows processes and complies with laws/regulations.
• Efficient time and capacity management.
• Weekend and extended hours availability

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to act in the best interest of clients and the bank, adhering to laws
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Self-motivation

Relationship building

Client focus

Effective communication

Learning new tech

Self-service banking education

Time management

Adaptability

Problem solving

Education

High School Diploma / GED

Job description

Bank of America in Fayetteville, AR is seeking a service-oriented teammate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client needs, and connect them to banking solutions while following laws and bank policies.

The role requires weekend work and a fast-paced environment. Strong communication, reliability, and cash-handling skills are essential, with opportunities for growth within a global