Reimbursement Representative

University of Wisconsin Medical Foundation; Town of Middleton (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Job summary

University of Wisconsin Health is seeking a Reimbursement Representative to support accounts receivable for third party payers and patients. The role is a hybrid position with onsite requirements discussed during interview for the Middleton, WI area.

Responsibilities include following up on outstanding balances, verifying coverage, and updating registrations. Benefits include health/dental insurance, PTO, retirement plans, parental leave, and tuition assistance.

Qualifications

• 1 year of experience in insurance/finance/medical or customer service required.
• Epic experience and knowledge of medical/insurance terminology preferred.
• CPT/ICD coding and UB-1500 billing forms knowledge preferred.

Responsibilities

• Follow up with third party payers and patients on outstanding balances to facilitate resolution.
• Verify patient coverage information and update registration as required.

Skills

Customer service

Insurance & billing

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Job description

Work Schedule:

This is a 40 hours per week position and is hybrid. Expected work hours are an 8-hour shift between the hours of 5am to 7pm, Monday - Friday. Onsite requirements will be discussed in the interview process. This position is hybrid for applicants in Wisconsin and Illinois. The onsite location is 7974 UW Health Court, Middleton, WI.

Be part of something remarkable

Bring your customer service experience to the #1 hospital in Wisconsin!

We are seeking a Reimbursement Representative to:

• Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances.
• Verify patient coverage information and update registration as required.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Education:

• Minimum - High School Diploma or equivalent
• Preferred - Associate's Degree in Business, Finance, Health Information Management, or related field.

Work Experience:

• One (1) year of experience in an insurance, finance, medical, hospital, or customer service-related field is required.
• Revenue Cycle (healthcare business, financial or insurance) experience, Epic experience and knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500) preferred

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affiliated Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Job Description

UW Medical Foundation benefits