Reimbursement & Claims Support Specialist

HCSC Group; United States; On-site; USD 24,000 - 39,000; Full time

Job summary

HCSC in the United States is seeking a customer service-focused role involving inbound calls, case research, and claims processing related to accidents. You will predominantly spend time on the phone and coordinate with third parties when needed.

The position emphasizes analytical and communication abilities, with compensation ranging from $17.75 to $28.39 per hour, depending on experience and location. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• 2 years of customer service experience required.
• Analytical and organizational skills required.
• Ability to spend approximately 90% of the scheduled time on the phone.
• Clear and concise verbal and written communication.

Responsibilities

• Answer customer calls and research cases for third-party involvement.
• Document information on appropriate recovery system.
• Review claims for payment relating to an accident.
• Spend approximately 90% of the time on the phone.
• Review and distribute voicemail messages and correspondence.

Skills

Customer service

Analytical skills

Organizational skills

Decision making

Verbal communication

Written communication

Phone work

Education

High school diploma

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

HCSC in the United States is seeking a customer service-focused role involving inbound calls, case research, and claims processing related to accidents. You will predominantly spend time on the phone and coordinate with third parties when needed.

The position emphasizes analytical and communication abilities, with compensation ranging from $17.75 to $28.39 per hour, depending on experience and location. Equal opportunity employer.