Rehire Client Support Associate

Jackson Hewitt; Bardstown (KY); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Signing bonus

Flexible Schedule Options

Teladoc Unlimited

Free identity theft protection

Free tax preparation training and PTIN

401k with Company Match

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in Bardstown, KY. You will be the friendly face for clients, ensuring excellent experiences and providing essential support. Active engagement with clients, appointment confirmations, and follow-up are core duties.

We welcome applicants from all backgrounds; no experience required. Enjoy signing bonus opportunities, flexible schedules, and comprehensive benefits as part of joining our team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.
• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Willingness to learn

Customer service/sales experience (pre

Job description

Full Time • Bardstown

• Opportunity for advancement
• Signing bonus

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused roleFull-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Teladoc Unlimited Teladoc sessions for you and your whole household for $18 per month
• Free identity theft protection
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option eligible to participate after working 1,560 hours annually
• 401k with Company Match eligible to participate after working the first 1,000 hours

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.

Taxes are fun (really!)

At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.

PTIN Certification: Yes

The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.