Rehire Client Support Associate

Jackson Hewitt; Louisville (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Signing bonus

401k with Company Match

Teladoc

Free identity theft protection

Free tax preparation training and PTIN

Referral bonuses

Employee referral program

Job summary

Jackson Hewitt in Louisville is seeking a Seasonal Client Support Associate who thrives in a friendly, customer-service oriented environment. You will greet clients, confirm appointments, and help keep the office running smoothly while delivering exceptional service.

This role welcomes all work backgrounds and offers both full-time and part-time schedules. You will gain experience in a busy retail tax setting with opportunities for advancement and a supportive team environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is a plus.
• Customer service or sales experience is helpful but not required.

Responsibilities

• Engage with clients and assist them during visits.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Customer service

Computer literacy

Tools

Computer literacy

Job description

Full Time • Louisville

• Signing bonus

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

No matter your work background or experience level, we welcome you to apply!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role
• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.