Rehire Client Support Associate

Jackson Hewitt - GJN; Arcadia (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus

Training & development

Flexible schedule

Bonus based on performance

Advancement opportunities

Employee discounts

Descripción de la vacante

Jackson Hewitt is seeking a Seasonal Client Support Associate in Arcadia, FL. You will be the friendly face for visitors, engaging with clients and ensuring exceptional service while supporting appointment confirmations and follow-ups.

This role offers both full-time and part-time options, with a flexible schedule and opportunities for advancement. Training and development, plus perks like signing bonuses, are highlighted in the job posting.

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Engage with clients and be the friendly face at the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Conocimientos

Interpersonal skills

Communication skills

Retail experience

Customer service

Descripción del empleo

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need:

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience is preferred, but not required

Willingness to learn and grow in a customer-focused role

Additional Perks:

Full‑time and part‑time positions are available

Flexible Schedule Options – Work that works for you!

Work Lotto (Win money for logged shifts)

Low-cost benefits (healthcare, dental & vision)

Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN registration reimbursement

Referral bonus opportunities are available for referring qualified candidates

Free continuing tax education

Opportunities for advancement within the organization

Employee referral program

Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)

401k with Company Match (eligible to participate after working the first 1,000 hours)

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.