Rehire Client Support Associate

Jackson Hewitt; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & prescription benefit

401k with company match

Flexible schedule

Advancement opportunities

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in Colorado to serve as the friendly face for clients visiting our offices. You will engage with clients, confirm appointments, and distribute marketing materials while keeping customers engaged during wait times.

The role welcomes candidates from all work backgrounds and offers both full-time and part-time options, with tax training and potential for advancement. Join us to help deliver exceptional client experiences.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.
• Flexible schedule options – work that works for you.
• Full-time and part-time positions available.
• Opportunity for advancement within the organization.
• Medical & prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with company match (eligible to participate after working the first 1,000 hours)

Responsibilities

• Actively engage with clients
• Confirm appointments
• Follow up with past and potential clients
• Distribute marketing materials
• Keep clients engaged during wait times

Skills

Interpersonal skills

Communication skills

Customer service

Retail experience

Troubleshooting

Flexible scheduling

Tools

POS systems

Job description

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

No matter your work background or experience level, we welcome you to apply!

Job Responsibilities:

• Actively engage with clients
• Confirm appointments
• Follow up with past and potential clients
• Distribute marketing materials
• Keep clients engaged during wait times

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role
• Flexible schedule options – work that works for you
• Full-time and part-time positions available
• Opportunity for advancement within the organization
• Medical & prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with company match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change lives in our communities for the better. We offer a full suite of tax preparation services and guidance.

Tax Training and Education

We offer tax training to beginners and continuing education courses for seasoned Tax Pros. On-the-job mentorship is available, and we champion your professional success and personal goals. Enjoy a flexible schedule and earn extra income.

PTIN Certification: Yes

We are an equal employment opportunity employer and do not tolerate discrimination or harassment against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws.

We do not accept applicants from independently owned and operated franchise locations.