Rehab Support Specialist: Clerical & Patient Care

Advocate Health; West Allis (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

Advocate Health in Wisconsin seeks a Therapy Support role to assist the rehabilitation department under supervision, including patient positioning, transfers, and basic modalities. The role involves coordinating appointments, registering patients, and helping with clerical duties to ensure smooth operations.

Candidate should have a High School Diploma, strong customer service, and solid communication skills; BLS certification is required within 6 months.

Qualifications

• Minimum high school education required.
• Strong customer service and communication skills.
• Proficiency with basic computer tools (word processing, spreadsheets).
• Ability to engage patients warmly and coordinate with the care team.
• BLS certification within 6 months of hire, unless exempt per leadership.

Responsibilities

• Direct patient contact activities under supervision of the licensed provider.
• Assist with patient positioning, transfers and basic modalities.
• Support scheduling, billing and clerical tasks for the rehabilitation department.
• Maintain department records and carry out basic equipment stocking and cleaning.
• Ensure patient flow and communication between patients and therapists.

Skills

Customer service

Communication

Organizational skills

Interpersonal warmth

Computer skills

Education

High School Diploma

Job description

Advocate Health in Wisconsin seeks a Therapy Support role to assist the rehabilitation department under supervision, including patient positioning, transfers, and basic modalities. The role involves coordinating appointments, registering patients, and helping with clerical duties to ensure smooth operations.

Candidate should have a High School Diploma, strong customer service, and solid communication skills; BLS certification is required within 6 months.