Rehab Scheduling & Registration Coordinator

Orthoillinois; Rockford (IL); On-site; USD 57,738,000 - 78,111,000; Full time

Job summary

OrthoIllinois in Rockford, IL is seeking a Rehabilitation Registration and Scheduling Specialist. You will schedule patient appointments, register patients, verify benefits, and support the rehab team with accurate records.

Responsibilities include coordinating with clinicians, managing referrals, answering calls with professionalism, posting payments, and maintaining office supplies in a clinic setting. Experience with Microsoft Word, Excel, PowerPoint and Google tools is preferred.

Qualifications

• High School Diploma or GED.
• At least one year of related experience preferred.
• Working knowledge of Word, Excel, PowerPoint and Google Calendar/Google Mail.

Responsibilities

• Schedules and coordinates patient appointments in accordance with location and clinician templates.
• Schedules therapy visits based on medical procedures following provider protocols.
• Greets patients at arrival and completes registration process.
• Verifies benefit information with patients.
• Monitors scheduling app alerts for the location.
• Handles reschedules, cancellations and no-shows, recapturing patients where possible.
• Communicates scheduling and patient changes with clinic staff.
• Processes referrals for assigned clinicians.
• Answers phones and assists patients with questions in a kind, professional manner.
• Posts payments and co-payments to patient accounts.
• Maintains office supplies and coordinates equipment maintenance.

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Google Calendar

Google Mail

EMR system

Job description

OrthoIllinois in Rockford, IL is seeking a Rehabilitation Registration and Scheduling Specialist. You will schedule patient appointments, register patients, verify benefits, and support the rehab team with accurate records.

Responsibilities include coordinating with clinicians, managing referrals, answering calls with professionalism, posting payments, and maintaining office supplies in a clinic setting. Experience with Microsoft Word, Excel, PowerPoint and Google tools is preferred.