New Patient Concierge & Records Specialist

Orthodontic Experts Management LLC; Rockford (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) and matching

Tuition Assistance

Job summary

Orthodontic Experts Management LLC in Rockford, IL seeks a dedicated New Patient Coordinator to greet new patients, collect records, and help set treatment plans. This is a full-time, on-site role with travel to sister clinics as needed.

You will take x-rays, photos, and scans, assist in sterilization, and support the Treatment Coordinator to ensure smooth patient handoffs and progress toward monthly clinic goals. Competitive benefits accompany the position.

Qualifications

• High School Diploma/GED required.
• Ability to travel to other locations.
• Computer skills required.
• New Patient Coordinators should be able to work independently and in a team.
• Minimum 6 months chairside experience.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set a treatment plan for new patients.
• Take clear x-rays, photos and scans for retainers.
• Assist in sterilizing equipment and maintain a clean work environment.
• Work with the Treatment Coordinator to ensure patient case acceptance.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Explain payment options and how insurance relates to orthodontics.
• When traveling to another clinic, perform all duties including admin tasks.
• Participate in Marketing Events.
• Other tasks as assigned.

Skills

Chairside experience

Computer skills

Travel to multiple locations

Education

High School Diploma/GED

Job description

Orthodontic Experts Management LLC in Rockford, IL seeks a dedicated New Patient Coordinator to greet new patients, collect records, and help set treatment plans. This is a full-time, on-site role with travel to sister clinics as needed.

You will take x-rays, photos, and scans, assist in sterilization, and support the Treatment Coordinator to ensure smooth patient handoffs and progress toward monthly clinic goals. Competitive benefits accompany the position.