Rehab Patient Access Navigator

Mount Sinai Medical Center of Florida, Inc.; Miami Beach (FL); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Tuition reimbursement

Employee assistance program

Wellness program

Job summary

Mount Sinai Medical Center of Florida, Inc. in Miami Beach seeks a patient access specialist for the Outpatient Rehab department. You will collect and verify patient information, insurance details, and referrals, ensuring accurate registration and prompt scheduling.

The role emphasizes excellent customer service, clear communication, and adherence to regulatory guidelines while coordinating with therapists and front desk staff.

Qualifications

• High school diploma or equivalent; some college preferred.
• 1 year computer experience; 1 year registration/insurance verifications preferred.
• Strong customer service and communication skills.

Responsibilities

• Collect accurate patient information and verify insurance.
• Enter insurance details and referrals to the system.
• Greet patients, confirm status, and arrange transport as needed.
• Explain registration documents and hospital policies clearly.
• Maintain compliance with regulatory standards and billing procedures.

Skills

Customer service

Communication

Insurance verification

Data entry

Education

High school diploma

Some college

Tools

Scheduling software

Avility Web MD

RTE applications

HPF / QCI

Job description

Mount Sinai Medical Center of Florida, Inc. in Miami Beach seeks a patient access specialist for the Outpatient Rehab department. You will collect and verify patient information, insurance details, and referrals, ensuring accurate registration and prompt scheduling.

The role emphasizes excellent customer service, clear communication, and adherence to regulatory guidelines while coordinating with therapists and front desk staff.