Rehab Front Desk & Patient Services Coordinator

Children; Saint Paul (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

Children’s Minnesota seeks a Patient Service Coordinator-Rehab to provide front-line customer service to families. The role handles registration, check-in, and collection of demographics and consents. You will support clinical operations and serve as the clinics technology resource.

The ideal candidate has a high school diploma, 1 year of customer service experience, and familiarity with medical insurance in a fast-paced pediatric setting.

Qualifications

• High school diploma or equivalent required.
• Post-secondary education preferred.
• One year of customer service experience required.
• One year of medical office setting experience preferred.
• Knowledge of medical insurance preferred.

Responsibilities

• Greet and register patients at front desk.
• Check-in patients and obtain demographic and financial information.
• Obtain required consents and ensure HIPAA compliance.
• Provide administrative support to clinic staff and act as a technology resource.

Skills

Customer service

Front desk operations

HIPAA knowledge

Multi-tasking

Team collaboration

Education

High school diploma or equivalent

Post secondary education preferred

Tools

Microsoft Word

Excel

Hospital technology systems

Job description

Children’s Minnesota seeks a Patient Service Coordinator-Rehab to provide front-line customer service to families. The role handles registration, check-in, and collection of demographics and consents. You will support clinical operations and serve as the clinics technology resource.

The ideal candidate has a high school diploma, 1 year of customer service experience, and familiarity with medical insurance in a fast-paced pediatric setting.