Clinic Front Desk Specialist (0.8 FTE, Day/Evening)

Children; Maple Grove (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Children’s Minnesota in Maple Grove is seeking a Patient Services Coordinator (PSC) to deliver exemplary front-line service to families, staff, and providers by phone and in person. You will manage accurate patient registration, check-in, and demographic/financial information collection, while supporting the clinical team with essential administrative tasks.

The role emphasizes HIPAA compliance, multi-tasking in a busy outpatient setting, and being the clinics technology resource.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Experience in a medical office setting preferred.
• Knowledge of medical insurance preferred.
• HIPAA knowledge and ability to handle confidential information.

Responsibilities

• Provide exemplary customer service to families, staff and providers.
• Register and check-in patients efficiently and accurately.
• Collect and verify patient demographics and financial information.
• Support the clinical area with administrative tasks and act as the clinics technology resource.
• Maintain confidentiality in line with HIPAA requirements.

Skills

Customer service

Professional communication

Front desk operations

HIPAA knowledge

Multi-tasking

Education

High school diploma or equivalent

Post secondary education preferred

Tools

Microsoft Word

Excel

Hospital technology systems

Job description

Children’s Minnesota in Maple Grove is seeking a Patient Services Coordinator (PSC) to deliver exemplary front-line service to families, staff, and providers by phone and in person. You will manage accurate patient registration, check-in, and demographic/financial information collection, while supporting the clinical team with essential administrative tasks.

The role emphasizes HIPAA compliance, multi-tasking in a busy outpatient setting, and being the clinics technology resource.