Rehab Access & Scheduling Coordinator

University of California San Diego; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health in San Diego is seeking a Rehab Support Coordinator to provide clinical and administrative support for Physical Therapy, Occupational Therapy, and Speech Therapy. This hybrid role blends rehab aide duties with front desk and patient access responsibilities to ensure smooth scheduling and patient flow.

You will welcome patients, assist with contactless check-in, verify eligibility, coordinate referrals, and support staff with treatment area readiness, while adapting to

Qualifications

• Three years of related experience in call center, front desk, or high-volume customer service.
• Demonstrated problem solving skills.
• Ability to multitask across multiple systems in high-volume environments.
• Excellent written and verbal communication skills.
• Ability to perform both administrative and clinical support duties.
• Professionalism, accountability, reliability, and commitment to service excellence.

Responsibilities

• Patient scheduling, registration, and insurance verification with accuracy.
• Handle referrals, authorizations, and care coordination across departments.
• Use EPIC Cadence to input and communicate patient information.
• Provide front desk and contactless check-in support.
• Support PT/OT/SLP staff with patient care activities and clerical tasks.

Skills

Call center

Front desk

Patient access

Customer service

Communication

EPIC Cadence

Tools

EPIC Cadence

Job description

UC San Diego Health in San Diego is seeking a Rehab Support Coordinator to provide clinical and administrative support for Physical Therapy, Occupational Therapy, and Speech Therapy. This hybrid role blends rehab aide duties with front desk and patient access responsibilities to ensure smooth scheduling and patient flow.

You will welcome patients, assist with contactless check-in, verify eligibility, coordinate referrals, and support staff with treatment area readiness, while adapting to